Residential Housekeeping Support Worker
**Please Note: This Role Does Not Offer Sponsorship**
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Job Title: Residential Housekeeping Support Worker
Location: This is an on-site role working within our Residential Living service at our beautiful rural site in the village of Market Overton, Rutland.
Job Type: Part-Time – 27 hours per week
Working Pattern: Monday to Friday 9:30am – 4pm, Tuesday – Thursday 9:30am – 2:30pm
Salary: £ 18,230 per annum (£12.95 per hour – Pay Point 1)
Live Out Your Values, Make a Lasting Difference
About Us
The Lodge Trust CIO is a Christian charity based in Market Overton, Rutland, providing supported living, residential care, day opportunities, and work-based activities for adults with learning disabilities. Our mission is to create a community where people are valued, encouraged, and empowered to live life to the full.
Our 20-acre rural site includes homes, workshops, a café, gardens, woodland, and a camping and caravan site. Rooted in Christian values of compassion, respect, and kindness, we seek to create a welcoming community where dignity, independence, and personal growth are encouraged.
Role Purpose
This rewarding and varied role combines compassionate, person-centred support for adults with learning disabilities with high standards of housekeeping and hospitality across our residential homes and on-site holiday accommodation.
From Tuesday to Thursday, you will begin your working day supporting residents with their morning routines, including personal care where required. You will then transition into housekeeping duties within allocated residential homes, helping residents to maintain clean, comfortable and welcoming living environments.
On Mondays and Fridays, the focus will be on preparing and resetting our holiday cabins whenever there is a new booking. You will ensure that each lodge is thoroughly cleaned, presented to an excellent hospitality standard and ready to provide a warm and welcoming experience for arriving guests.
The role brings together person-centred support, professional housekeeping and hospitality. Working as part of our Residential Living Team, you will play an important part in helping residents enjoy a positive start to their day while ensuring our homes and guest accommodation are safe, clean, comfortable and welcoming.
You will work alongside Senior Support Workers and Deputy Managers, contributing to safe, effective and well-led services while reflecting The Lodge Trust's Christian ethos and values in the way you support residents, colleagues and guests
Key Responsibilities
• Support residents with their morning routines, including personal care where required, while promoting dignity, independence, choice and wellbeing.
• Encourage residents to participate in household tasks such as tidying bedrooms, changing bedding, laundry, washing up and maintaining communal areas.
• Support residents with preparing and serving meals, taking account of individual preferences and dietary requirements.
• Build positive, caring relationships with residents and communicate any concerns about their health, wellbeing or changing support needs.
• Maintain allocated residential homes to a high standard of cleanliness, hygiene, comfort and presentation.
• Clean bedrooms, bathrooms, kitchens, lounges, dining areas and communal spaces using approved cleaning methods.
• Complete laundry duties, including washing, drying, ironing and storing residents' clothing and household linen.
• Carry out scheduled deep cleaning and ensure cleaning schedules and housekeeping records are completed accurately.
• On Mondays and Fridays, prepare and reset holiday lodges between guest bookings, ensuring they are thoroughly cleaned and presented to an excellent hospitality standard.
• Make beds, replace bedding and towels, replenish toiletries and housekeeping supplies, and ensure lodges are clean, comfortable and guest-ready.
• Check furniture, equipment and appliances within holiday accommodation and promptly report any damage, missing items or maintenance concerns.
• Help create safe, welcoming and comfortable homes and guest environments, reporting hazards, repairs and other concerns promptly.
• Follow safeguarding, Health & Safety, Infection Prevention and Control, COSHH and other organisational procedures at all times.
• Work collaboratively with Senior Support Workers, Deputy Managers and the wider Residential Living Team to ensure high standards of care, housekeeping and service.
• Maintain confidentiality, complete required training and contribute positively to team meetings, supervision and ongoing improvement.
• Support colleagues with holiday cover, Lodge Trust events and changing operational priorities when required.
What We’re Looking For
• A caring, compassionate individual who enjoys supporting people and helping them live independently
• Experience in care, housekeeping, hospitality, domestic services or customer service
• Someone who takes genuine pride in creating clean, welcoming and comfortable environments
• Excellent attention to detail and high standards of cleanliness
• A reliable, organised and trustworthy team player with a positive attitude
• Good communication skills and the ability to work independently when required
• A flexible approach with the willingness to support colleagues and respond to changing priorities
• Basic IT skills and a commitment to maintaining accurate records
• A respectful, person-centred approach that promotes dignity, choice and independence
• Someone who is comfortable working within and supporting the Christian ethos and values of The Lodge Trust
Why Join Us -
• Be part of a supportive Christian community where people are genuinely valued
• Make a meaningful difference by helping adults with learning disabilities live fulfilling and independent lives
• Enjoy a varied role combining care, housekeeping and hospitality
• Work in beautiful rural surroundings with a friendly and supportive team
• Develop valuable skills within a respected and growing care organisation
• Experience the satisfaction of creating welcoming homes and outstanding guest accommodation
Additional Benefits –
• Company Pension Scheme – through our partnership with Standard Life
• 28 Days Annual Leave – including bank holidays (or equivalent time off)
• Up to 3 Extra Annual Leave Days – for each completed year of service
• Benenden Health Scheme – affordable healthcare cover
• Care Sector Discount Scheme – through Blue Light Card
• Ongoing Training & Development – to support your career growth
• Career Progression Opportunities – we promote from within
• Free On-Site Parking – convenient and cost-effective
• Café Discount – savings on food and drinks
• Refer a Friend Bonus – earn £200 when you bring great talent to our team
Safer Recruitment Statement
The Lodge Trust CIO is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment. All roles are subject to an Enhanced Disclosure and Barring Service (DBS) check, including the Adults' Barred List where the post involves regulated activity.
Applicants already registered with the DBS Update Service will be asked to provide their certificate number and consent for an online status check. Employment will also be subject to verification of identity and right to work in the UK, satisfactory references confirming conduct in previous roles (particularly in care or support settings), and confirmation of qualifications or professional registration where required.
The Lodge Trust CIO follows CQC Regulation 19 (Fit and Proper Persons Employed), Schedule 3 evidence requirements, and Skills for Care safer recruitment guidance to ensure all staff are suitable and safe to work in social care.
If you do not hear from us within 7 days of your application then you have been unsuccessful on this occasion.